Privacy Policy

When you use our forms, quiz, or care plan builder, we collect the information you choose to share: your name, phone number, email address, the city where care would happen, and details about the care you are exploring. If you call or email us, we keep a record of that conversation.

Like most websites, we also collect standard usage data through cookies and analytics tools (such as Google Analytics and Microsoft Clarity): pages visited, approximate location, device type, and how you found us.

We use your information to respond to your inquiry, prepare and review your care plan, schedule consultations, provide and improve our services, and understand how families use our website. If you ask us to contact you, we will reach out by phone, text, or email.

We never sell your personal information.

Your information is shared only with the service providers that help us operate: our customer relationship and scheduling systems, form and email processors, and analytics providers. These providers may only use your information to provide services to us. We may also disclose information when required by law.

Details you share through this website about care needs help us prepare for your consultation and are handled with care, but this website is not a medical service and the information you submit here is not a medical record. Once you become a client, records related to your care are maintained in systems designed for that purpose and handled according to applicable law and your care agreement.

You can ask us what information we have about you, ask us to correct it, or ask us to delete it, and you can opt out of marketing communications at any time. California residents have additional rights under the California Consumer Privacy Act. To exercise any of these, contact us at care@janeshomecare.com or (559) 296-2189.

You can also control cookies through your browser settings; the site works without them.

Questions about this policy: care@janeshomecare.com or (559) 296-2189. We may update this policy from time to time; the date above reflects the latest revision.